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Plans

Four tiers, what each adds, and how honest each claim is.

Four tiers. Prices are US dollars per month.

An individual, or an open-source project. Create documentation.

  • The editor, Markdown and blocks
  • Search, SEO and imports from your existing docs
  • Previews, drafts, rollback and full history
  • One live version of the site
  • Basic Pulse: what is going stale
  • A limited number of API tokens
  • Limited Ask and AI writing help
  • Limited staleless document
  • Limited OpenAPI change intelligence
  • The whole staleless command-line audit
  • One person in the workspace
  • One documentation site
  • “Powered by Staleless” on the published site

A startup. Publish professional documentation and keep it current. Adds:

  • Your own domain
  • Our mark removed from the published site
  • Your own CSS
  • Private documentation
  • Versions
  • Reviews and approvals
  • Comments and mentions
  • Roles beyond owner and editor
  • Webhooks
  • The headless content API
  • Full Pulse
  • Full Ask and AI writing help
  • staleless document, without the limit
  • Continuous codebase sync
  • OpenAPI change intelligence
  • Five people in the workspace
  • Three documentation sites

A growing company. Run documentation across a team and multiple products. Adds:

  • Roles per project, not just per workspace
  • The audit log
  • A higher daily AI allowance
  • Higher analytics limits
  • Higher API limits
  • Code analysis across several projects
  • Priority help moving your documentation in
  • Twenty people in the workspace
  • Ten documentation sites

A company with a procurement process. Deploy under your organisation’s security, compliance and procurement requirements. Adds:

  • SAML or OIDC single sign-on setup
  • SCIM provisioning (on request — not built)
  • A retention period you choose (on request)
  • Data residency, where you need it (on request)
  • An SLA
  • Security and legal review, and a DPA
  • Invoice billing and a custom contract
  • Assisted migration
  • Seats by agreement, with no ceiling
  • Documentation sites by agreement

There is no checkout button on Enterprise. A checkout button on a plan nobody can buy without a security review is a button that wastes your afternoon.

Every claim above carries one of four standings internally, and they are not the same thing:

StandingMeaning
EnforcedA plan check refuses it below the tier.
ShippedBuilt and working, and no plan check refuses it.
On requestNot switched on by checkout. It may need contract terms, manual setup, or product work.
ServiceA person doing something: an SLA, a review, a migration.

Warning

On request is the one to read carefully. On the Enterprise list above, SCIM provisioning, a chosen retention period and data residency are all on request, and SCIM in particular is designed and not built. Do not plan a rollout around it. See Single sign-on.

Free includes a real allowance rather than a switch that refuses: 50 reader questions and 20 writing suggestions a day is a real day on a small site.

A tier that shows you a feature and then refuses it teaches you nothing about whether it is worth paying for.